Scheduling, dispatch, quoting, follow-up, invoicing — and the phone. For HVAC, plumbing, and electrical businesses, a missed call after hours is a missed job. EiWare handles the back office so the owner can stay in the field.
The owner is on a job, driving between sites, or it's after hours — and the phone rings. Quotes wait until evening, follow-ups slip, invoices go out late. The back office competes with the actual work for the same pair of hands — and the actual work is the part that pays.
Prep and Approve — the worker agents do the prep; you approve what goes out.
The phone — covered when you're on a job or it's after hours. No missed lead, no job lost to whoever picked up first.
Quotes — out the same day they're asked for. Not next week, when the customer has already booked someone else.
Invoices — sent the day the job closes. Faster close-out, faster paid.
Design targets for a service-company deployment — what the architecture is built to do, not measured results. EiWare's first deployed and proven vertical is insurance.
The EiWare Lite back office — phone-driven, built for the trades. Inbox triage, phone coverage, follow-up, and invoicing prep for the owner who's running the business from the truck. Low friction to start.
See Eli →The EiWare Premium operator surface — for a service company with office staff and multiple crews that needs a branded Mission Control and coordination at scale.
See Elliot →